Coronavirus (COVID-19) advice: read before attending clinic

by Kirstie Flack | Mar 16, 2020

Last updated: 29th July 2021 

Our services

Due to the coronavirus pandemic the delivery of services has changed. All patients are encouraged to contact us on 0300 300 3030 to book an appointment for an initial telephone consultation with a clinician. You will then be offered a face to face appointment if clinically indicated.

Members of the public attending iCaSH in person will be required to wear a face covering. 

If you are over the age of 16 and over and have no symptoms of a sexually transmitted infection (STI) but wish to access screening, you can use our online Express Test home testing service.

If you would like an implant or coil, we advise you to call us on 0300 300 3030 so that we can add you to our waiting list. Once you are on this list, we will contact you when an appointment becomes available; you don’t need to call us. If you need alternative contraception in the meantime, please let us know when you call.

If you already have an implant or coil and you would like any further information, please visit this web page.

Due to the requirements of social distancing, our capacity is reduced and therefore there may be longer waits for some services. Please bear with us and we will see you as soon as we can.

Please note: changes to services are dependent on the progress of the pandemic, national and local Public Health England advice and service capacity. Please keep checking our website for up-to date information.

Further information about contraception and STIs can be found under the contraception & sexual health tab above. 

Please do not come to clinic if you have symptoms suggestive of Covid-19 such as a new continuous cough, fever or loss of taste or smell or if you have come into contact with someone with coronavirus or coronavirus symptoms. For the latest NHS information and advice about coronavirus (COVID-19), including symptoms, testing, vaccination and self-isolation, please visit

The current national guidance on how to stay safe and help prevent the spread of coronavirus can be found at:

Click this link for more information on the Safer Sex COVID19 BASHH FAQs.

We've added some information to our Trust website that includes lots of resources available in different languages. Please click here and scroll to the bottom of the page for examples.

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