Coronavirus (COVID-19) advice: read before attending clinic

by Kirstie Flack | Mar 16, 2020

Last updated: 3 March 2021 

Our services

Due to the coronavirus pandemic the delivery of services has changed. All patients are encouraged to contact us on 0300 300 3030 to book an appointment for an initial telephone consultation with a clinician. You will then be offered a face to face appointment if clinically indicated and where local lockdown is not active.

Members of the public attending iCaSH in person will be required to wear a face covering

If you are over the age of 16 and have no symptoms but wish to access screening for sexually transmitted infections, you can use our online Express Test home testing service.

During COVID-19 there may be fewer appointments available for contraception. If you would like an implant or coil, we advise you to call us on 0300 300 3030 so that we can add you to our waiting list. Once you are on this list, we will contact you when an appointment becomes available; you don’t need to call us. If you need alternative contraception in the meantime, please let us know when you call.

If you already have an implant or coil and you would like any further information, please visit this web page.

Due to the requirements of social distancing, our capacity is reduced and therefore we are experiencing longer waits for some services and ask that you bear with us and we will see you as soon as we can.

Please note: changes to services are dependent on the progress of the pandemic, national and local Public Health England advice and service capacity. Please keep checking our website for up-to date information.

Further information about contraception and sexually transmitted infections can be found under the contraception & sexual health tab above.
Please do not come to clinic if you have symptoms suggestive of Covid-19 such as a new continuous cough, fever or loss of taste or smell or if you have come into contact with someone with coronavirus or coronavirus symptoms. Please visit for more information.

We've added some information to our Trust website that includes lots of resources available in different languages. Please click here and scroll to the bottom of the page for examples.

Click this link for more information on the Safer Sex COVID19 BASHH FAQs.

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For the latest NHS information and advice about coronavirus (COVID-19), including how best to protect yourself and others from Covid-19, please see:

The current national guidance on what one can and cannot do during the pandemic can be found at:

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