Coronavirus (COVID-19) advice: read before attending clinic

by Kirstie Flack | Mar 16, 2020

Last updated: 10 November 2020 

Our services

Due to the coronavirus pandemic the delivery of services has changed. All patients are encouraged to contact us on 0300 300 3030 to book an appointment for an initial telephone consultation with a clinician. You will then be offered a face to face appointment if clinically indicated and where local lockdown is not active.

Members of the public attending iCaSH in person will be required to wear a face covering

If you are over the age of 16 and have no symptoms but wish to access screening for sexually transmitted infections, you can use our online Express Test home testing service.

Routine long acting reversible contraception is now being provided. Accessing sexual and reproductive healthcare as lockdown eases [PDF] provides advice for women.

Due to the requirements of social distancing, our capacity is reduced and therefore we are experiencing longer waits for some services and ask that you bear with us and we will see you as soon as we can.

Please note: changes to services are dependent on the progress of the pandemic, national and local Public Health England advice and service capacity. Please keep checking our website for up-to date information.

Further information about contraception and sexually transmitted infections can be found under the contraception & sexual health tab above.
Please do not come to clinic if you have symptoms suggestive of Covid-19 such as a new continuous cough, fever or loss of taste or smell or if you have come into contact with someone with coronavirus or coronavirus symptoms. Please visit for more information.

Areas in local lockdown may be delivering reduced services only. To check the situation at your local clinic, please contact us on 0300 300 3030.

handwashing polishWe've added some information to our Trust website that includes lots of resources available in different languages. Please click here and scroll to the bottom of the page for examples [opens in new page].





Click this link for more information on the Safer Sex COVID19 BASHH FAQs

Message for people who are HIV positive

With regards to advice about how best to protect yourself and others from Covid-19, the situation is changing on a daily basis so we would suggest that you follow national NHS guidance. This can be found at: and is regularly updated. 

The current guidance from Public Health England on Social Distancing ‘Staying alert and safe (social distancing) is available at:

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