Easy read and translate
Translation and help accessing our services
Translation
As an NHS organisation, we are trying to reach and communicate with as many people as we can.
If you have a speech or hearing impairment, which means you are unable to use the telephone and would like to get in touch with the clinic you read our deaf, hearing loss or speech impediment information.
If you require an interpreter for an appointment, please let us know and we will arrange one.
If you require translations of letters or easy to read formats, please let the service or clinician you are seeing know.
If you have any other additional needs, please don't hesitate to let us know and we will do our best to accommodate these.
How to use this website
Here are some of the options and features we have to help with reading and translation. Our dedicated easy read and translation tool, which you can activate at the top right corner of the web page, has lots of useful features.
This will translate any wording into a different language other than English. Some languages will voice over any wording as well as translate English into your preferred language. You can also change the font, font size and background colour.
Click on the 'easy read and translation button' and put your cursor over the writing you would like to be read out. A box will appear with words 'recite me'. Simply select the play button to start the read out loud function. As demonstrated below.
You can choose the language here:
Using British Sign Language
If you use British Sign Language, the Deaf Health Charity SignHealth has produced a large BSL health video library.
How to access our clinics
We work with AccessAble to create a detailed guide that lets our patients see our clinics before they visit.
For example, you can find out where a department is located in relation to the main entrance, where car parking spaces are located, whether there are lifts to access other floors, whether a hearing loop is available, as well as in-depth information about accessible toilets and much more.
To find out more you can select the AccessAble icon on any of our clinic pages.
Other related pages
Access guides provide detailed information on a number of features from how to get to the site and what reception looks like to accessible toilets.
Simply select the location button below.