If you would like routine screening for sexually transmitted infections, please order a free kit online to complete the test. It's confidential and easy to use. This service is no longer available in clinic. If you are unable to order a kit online, please contact us on 0300 300 3030. 

 

Address and local information

1A Oak Street

Norwich

NR3 3AE

You'll find the entrance to the clinic at the side of the building, through the gates. Please use NR3 3QZ for sat-nav purposes.  There is no patient parking on site (except for blue badge holders) - however there is on street meter parking close by. The nearest car park is St Andrews Car Park on Duke Street NR3 3AJ.

Please note the link below regarding blue-badge holder use:
https://www.nidirect.gov.uk/articles/rights-and-responsibilities-blue-badge-holders

 

Services

  • C-Card
  • Chlamydia testing
  • Condoms
  • Contraception
  • Emergency contraception
  • HIV care
  • HIV testing
  • Implant and coil fitting for contraception
  • STI testing
  • Support and advice

Opening times and booking

The clinic is open Monday to Saturday offering sit and wait clinics and booked appointments. Patients are advised to call 0300 300 3030 (option 3 for Norfolk and option 1 for Norwich) to find out what is available.


Sit and wait clinics for sexual health and contraception take place on:

Mondays

Tuesdays

Thursdays

Fridays

08.45 - 11.00

08.45 - 11.00

08.45 - 11.00

08.45 -11.00

 

Our phone lines are open:

Mondays

Tuesdays

Wednesdays

Thursdays

Fridays

Saturdays

09.00 – 17.50

09.00 – 13.00

14.00 – 18.50

09.00 – 17.50

09.00 – 18.50

09.00 – 17.50

09.00 – 11.45

 

An additional sit and wait clinic for sexual health only takes place on Wednesdays, between 08.45 - 11.00, and a specialist under 25s sit and wait clinic for contraception only takes place on Saturdays between 09.00 – 11.00.

Please note the sit and wait clinics can be very busy, with wait times of up to two hours and we may on occasion have to limit how many patients are seen.

 

Coil and implant fitting

If you would like a coil or implant fitted or replaced for contraception reasons, you will need to have a pre-assessment consultation before the actual fitting/replacement procedure.  This pre-assessment consultation is generally face to face in clinic, but some patients may be eligible for a telephone pre-assessment.  Our call handlers will advise you on the most suitable pre-assessment consultation for you.

Norwich offer a One Visit Coil Clinic. Please ask the call handlers when you ring clinic for more information and to see if you meet the eligibility requirements for this service.

If you require an emergency coil following unprotected sex, please contact your local iCaSH service or attend one of our sit and wait clinics, to be assessed as soon as possible.

Please click here to watch short video showing the process of a coil fit. Please contact us on 0300 300 3030 (option 3 for Norfolk and option 1 for Norwich) for more information.

Please note: contraception procedures will require two consultations and are not undertaken in sit and wait sessions