iCaSH Norfolk logo

Oak Street

Address: 1A Oak Street, Norwich NR3 3AE (For Navigation: NR3 3QZ) 

iCaSH offers either a telephone consultation or a face-to-face appointment as appropriate to your needs. 

If you do not have any sexual health symptoms and would like routine screening for sexually transmitted infections, please order a free kit online to complete the test. It's confidential and easy to use. 

If you are unable to order a kit online, or have any sexual health symptoms, please contact us on Tel: 0300 300 3030 during the times shown within the table below.

Online booking is now available for some symptomatic appointments, which can be booked 48 hours in advance on a first come first served basis. 
 
To check availability, simply click here to register for an account. If there are no times showing, please try again the following day or call us on 0300 300 3030 to book an appointment with our team.
 
This user area will keep a record of future appointments as well as signposting for key issues. 

Local Information   

You will find the entrance to the clinic at the side of the building, through the gates. Please use NR3 3QZ for sat-nav purposes. Patient parking is not available on site (except for blue badge holders) - however, there is on street parking close by. The nearest car park is St Andrews Car Park on Duke Street NR3 3AJ.

Please note the link below regarding blue-badge holder use: https://www.nidirect.gov.uk/articles/rights-and-responsibilities-blue-badge-holders

For more information on access to our clinic please click on the AccessAble button below or visit https://www.accessable.co.uk/cambridgeshire-community-services-nhs-trust/access-guides/icash-oak-street-norwich

Button to link to guide created by AccessAble

Services

Telephone Line Opening Times - please call 0300 300 3030

Day

Opening Times

Telephone Lines

MONDAY

09.00 – 18.15

09.00 – 17.45

TUESDAY

09.00 – 19.30

09.00 – 19.00

WEDNESDAY

09.00 – 18.15

09.00 – 17.45

THURSDAY

09.00 – 19.30

09.00 – 19.00

FRIDAY

09.00 – 18.15

09.00 – 17.00

SATURDAY

09.00 – 12.30

09.00 – 12.30

SUNDAY

CLOSED

CLOSED

BANK HOLIDAYS

CLOSED

CLOSED

Please note our clinic is closed every Tuesday between 1pm and 2pm.