Oak Street, Norwich

If you think you may have coronavirus, please read this official advice before visiting our clinic. 

Please also note that our sit and wait clinics have been cancelled due to the outbreak. 

If you would like routine screening for sexually transmitted infections, please order a free kit online to complete the test. It's confidential and easy to use. This service is no longer available in clinic. If you are unable to order a kit online, please contact us on 0300 300 3030. 

Address and local information

1A Oak Street

You'll find the entrance to the clinic at the side of the building, through the gates. Please use NR3 3QZ for sat-nav purposes.  There is no patient parking on site (except for blue badge holders) - however there is on street meter parking close by. The nearest car park is St Andrews Car Park on Duke Street NR3 3AJ.

Please note the link below regarding blue-badge holder use:


  • C-Card
  • Chlamydia testing
  • Condoms
  • Contraception
  • Emergency contraception
  • HIV care
  • HIV testing
  • Implant and coil fitting for contraception
  • STI testing
  • Support and advice

Opening times and booking

The clinic is open Monday to Saturday offering booked appointments. Patients are advised to call 0300 300 3030 (option 3 for Norfolk and option 1 for Norwich) to find out what is available. Unfortunately all sit and wait clinics have been suspended due to coronavirus.


Coil and implant fitting

If you would like a coil or implant fitted or replaced for contraception reasons, you will need to have a pre-assessment consultation before the actual fitting/replacement procedure.  This pre-assessment consultation is generally face to face in clinic, but some patients may be eligible for a telephone pre-assessment.  Our call handlers will advise you on the most suitable pre-assessment consultation for you.

Norwich offer a One Visit Coil Clinic. Please ask the call handlers when you ring clinic for more information and to see if you meet the eligibility requirements for this service.

If you require an emergency coil following unprotected sex, please contact your local iCaSH service or attend one of our sit and wait clinics, to be assessed as soon as possible.

Please click here to watch short video showing the process of a coil fit. Please contact us on 0300 300 3030 (option 3 for Norfolk and option 1 for Norwich) for more information.

Please note: contraception procedures will require two consultations and are not undertaken in sit and wait sessions