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Oak Street

Address: 1A Oak Street, Norwich NR3 3AE (For Navigation: NR3 3QZ) 

For the safety of our patients and staff throughout the ongoing pandemic, our service is continuing to provide booked appointments only

All ‘Sit and Wait’ and ‘Drop-In’ clinics remain closed

If you do not have any sexual health symptoms and would like routine screening for sexually transmitted infections, please order a free kit online to complete the test. It's confidential and easy to use. 

If you are unable to order a kit online, or have any sexual health symptoms, please contact us on Tel: 0300 300 3030 during the times shown within the table below.

Local Information   

You will find the entrance to the clinic at the side of the building, through the gates. Please use NR3 3QZ for sat-nav purposes. Patient parking is not available on site (except for blue badge holders) - however, there is on street parking close by. The nearest car park is St Andrews Car Park on Duke Street NR3 3AJ.

Please note the link below regarding blue-badge holder use: https://www.nidirect.gov.uk/articles/rights-and-responsibilities-blue-badge-holders

For more information on access to our clinic please click on the AccessAble button below or visit https://www.accessable.co.uk/cambridgeshire-community-services-nhs-trust/access-guides/icash-oak-street-norwich

Button to link to guide created by AccessAble


Telephone Line Opening Times - please call 0300 300 3030

   Telephone line opening Times
 Monday  09.00 - 17.45
 Tuesday  09.00 - 19.00
 Wednesday  09.00 - 17.45
 Thursday  09.00 - 19.00
 Friday  09.00 - 17.00
 Saturday  09.00 - 12.30
 Sunday  Closed
 Bank Holiday  Closed


Please note our clinic is closed every Tuesday between 1pm and 2pm.